Privacy Policy
Last Updated: January 11, 2026
1. Introduction
Welcome to Nebamarket POS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale system.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Business information (company name, address)
- Account credentials (username and password)
- Payment information for subscription services
2.2 Business Data
Information generated through your use of the system:
- Sales transactions and inventory data
- Customer information you input
- Product and supplier information
- Financial reports and analytics
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage data and system logs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Analyze usage patterns and improve user experience
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Access controls and authentication measures
- Regular backups and disaster recovery plans
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly agree to the sharing
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time, subject to legal retention requirements.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect system functionality.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the system. Your continued use of our services after changes constitutes acceptance.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Nebatech Software Solutions Ltd
Email: support@nebatech.com
Phone: +233 24 763 6080
Address: Choggu Yapalsi, Tamale